Privacy Policy

Welcome to Yakult U.S.A. Inc.’s (“Yakult”) web site. We appreciate your interest in us. This statement provides Yakult’s privacy policy regarding the nature, purpose, use and sharing of any personally identifiable information (“personal information”) collected via this web site.

Scope of Our Privacy Practices

This policy applies only to Yakult’s operations online in the United States (i.e., web page ending in yakultusaprobiotics.com) and does not apply to its affiliated companies which, depending upon local requirements, may or may not have separate privacy policies. Yakult takes steps to ensure that your online personal information is treated securely and in accordance with this privacy policy.

Information Collection

The personal information you provide on a Yakult web site will be used for its intended purpose. Submitting information is strictly voluntary. By doing so, you are giving Yakult your permission to use the information for the intended purpose. If you do not want to give Yakult permission to use your personal information, simply do not provide it. Not providing certain personal information, however, may result in Yakult’s inability to provide you with the information or service you seek.

We collect following types of information:

1. Personal Information
2. Automatically Collected Information
3. Information Collected for Tracking and Customization

Personal Information

We collect personal information about you to deliver the information, products, or service you request or may be of interest to you, and to help improve your web surfing experience at our web site. Personal information means individually identifiable information about you collected online by us from you and maintained by us in an accessible form. Such personal information includes any of the following: your first and last name, your home or other physical address, including street name and name of a city or town, your email address, your telephone number, your organizational association, your title, your area of specialty, or any other identifier that permits us to contact you or a specific individual online or at physical address, and information concerning you that this web site collects online from you and maintains in personally identifiable form in combination with a foregoing identifier described. You may choose to provide us with such personal information online, through such methods as sending us an email, registering and opening an account, participating in a contest, promotion, or survey, requesting product information, customer service or “contact us” online, or otherwise submitting your personal information online to us.

Automatically Collected Information

We receive and store certain types of technical information when you visit or interact with our web site, emails, and online advertising. Our purpose is to manage the proper operation of our web site, to monitor its security, to evaluate its use, and to support web site analytics and marketing campaigns. Some of the information collected includes the internet domain from which you accessed our web site, your internet protocol address, the type of browser you use, your operating system, the date and time of your access, the URLs of the pages you visit, your username if used to log in, and the URLs of the forwarding web site, if you visited our web site from another web site.

This information is used to help us manage our web site better and to make it more useful for your use. With this data, we learn about the number of visitors to our site and types of technology our visitors use to access our web site.

No attempt is made to identify individual users or their usage habits except when legally required or for protection of our company and others.

Information Collected for Tracking and Customization

Yakult’s web site may use cookies to assist you in navigating through our web site, or to allow you to customize your interaction with the site. A cookie is a small file that a web site or email may transfer to your computer to allow it to remember information about your session while you are connected. If you do not wish to have session or cookies stored on your computer, you can turn them off in your browser. This may, however, affect the functioning of Yakult’s web site.

Yakult’s web site may also use Google Analytics. This allows us to collect and analyze web site traffic data.

Use of Collected Information

We use the personal information collected online through our web site to respond to your inquiry, to address your concerns regarding our products, services or company, to provide requested product or company information or services, to notify you of product or company information of interest such as upcoming events, company updates, monthly newsletters and probiotic information, to provide information regarding the name and location of retail stores where our product may be purchased, to conduct marketing survey or promotion, to improve our service, web sites, and advertising, and to support other business operations and functions.

We may use personal and non-personal information collected online. We may also share such information, including your personal information, with our affiliated companies to accomplish the foregoing purposes. In such cases, the same privacy policy will be observed with regard to your personal information by our affiliated companies.

Sharing of Collected Information

Yakult does not sell your personal information to third parties or allow the use of your personal information by third parties except in the following cases: We may share your personal information with our affiliated companies under the condition indicated above or with service providers that assist us in our business operations. Such service providers, by way of example, may include advertising agencies, marketing consulting firms, computer system maintenance companies, and web site service companies. We require these service providers to keep the information secure. We may also share your personal information when we believe that we are legally required to do so or that the sharing is appropriate to protect the safety and interest of Yakult, our customers, or the public.

Securing Collected Information

We will take reasonable technical, administrative, and physical safeguards to secure your personal information to maintain their confidentiality and to protect against their unauthorized access, use, modification, and disclosure. All of the personal information you provide will be stored in secure servers. Our web site is protected by Secure Sockets Layer (SSL) technology. The SSL certification enables encryption of sensitive information during online interaction. Further, your personal information is accessible only by Yakult’s authorized personnel with restricted Content Management System (CMS) access.

Access to and Updating of Collected Personal Information

You may access, update, or delete your personal information that you have provided online. You may do so by accessing your profile information at the “Unsubscribe/Account” section of the web site. The link is located at the bottom of each web page. To update your account, click on “Your Account” and update the desired fields. To delete your profile or unsubscribe, click on “Unsubscribe” and then select “Delete Your Account.” You may also update or delete your account by contacting us at the addresses indicated below in the “Contact Us” section.

Affiliated and Third Party Links

This web site may contain links to other web sites of our affiliated companies and third party links. Yakult is not responsible for the privacy policies and practices of such affiliated and third party links.

Privacy of Children Online

The Yakult web site is intended for use by general audience and not specifically intended for use by children under the age of 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 on our web site without prior parental consent. If you believe we may have collected information from your child, please contact us at our “Contact Us” address below and we will delete it.

Changes to Yakult Privacy Policy

From time to time, we may update our privacy policy. In such case, we will post the updates on this web site and the date of the update at the bottom of the privacy policy.

Contact Us

You may contact us with any comments or questions about this policy or about how your personal information is handled. You may contact us as follows:

E-Mail:

science@yakultusa.com
Attn: Senior Science Manager

Mail:

Yakult U.S.A. Inc.
3625 Del Amo Blvd., Suite 260
Torrance, CA 90503
Attn: Senior Science Manager